Privacy Policy

At Mama’s Kitchen, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when placing an order, subscribing to our newsletter, or contacting us through our website. This information may include:

• Name
• Email address
• Phone number
• Delivery address
• Payment details (handled securely by our payment processors)

We may also collect non-personal information such as your browser type, device information, and browsing activity on our website for analytical purposes.

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Communicate with you about your order status and customer service inquiries
• Send you updates, promotions, and special offers (if you’ve subscribed to our mailing list)
• Improve our website and services through analytics and user feedback

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third parties such as:

• Payment processors to facilitate secure payments
• Delivery partners to ensure your orders are delivered to the correct address
• Analytics providers to help us improve our website and customer experience

These third parties are required to comply with strict privacy standards and will only use your information for the purposes specified.

4. Data Security

We take the security of your personal information seriously. Our website is secured with industry-standard encryption technologies to protect your data from unauthorized access, disclosure, or alteration.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to your information if it is inaccurate or incomplete
• Request the deletion of your personal information, subject to legal obligations
• Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails

6. Cookies

Our website uses cookies to enhance your browsing experience and collect data about website traffic. You can choose to disable cookies in your browser settings, but this may limit some functionalities of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Email: contact@mamas.ae
Phone: +971 52 591 4040